Oasis Veterinary Hospital is a privately owned, rapidly growing, multi-doctor, AAHA-Accredited practice. We are seeking an experienced veterinary professional to join our leadership team as Hospital Manager. The Hospital Manager will work with the Medical Director, Business Manager and technical staff supervisors to ensure a smooth operation, while maintaining a hospital culture based on high quality patient care and excellent customer service.

Responsibilities:

• Supervise the support staff in all departments by collaborating with department leads and by direct supervision of team.
• Manage schedules for technical and administrative staff in coordination with DVM schedule.
• Participate in candidate sourcing, interviewing, and selection.
• Participate in corrective actions for team members, when needed
• Orient and train new staff to the hospital and duties.
• Review work performance of direct reports, constructively delivers feedback, resolves routine personnel issues and conducts timely performance appraisals.
• Ensure that all support staff are adequately trained and performing competently. Identify any performance issues and lead training efforts to resolve.
• Order and maintain appropriate inventory levels.
• Ensure that all equipment maintenance is performed appropriately and on schedule.
• Ensure staff compliance with all hospital protocols (performance, safety, regulatory).
• Address and handle client grievances in accordance with hospital policy
• Hospital presence during hospital operation days

• Excellent leadership skills.
• Strong time, personnel, and project management skills.
• Excellent judgement and problem-solving skills
• Excellent verbal and written communication skills at all levels.
• Human resources experience, including determining requirements, selection, training, discipline and termination.