Oversee daily flow of medical support team, identify and address any issues or concerns and provide team members with appropriate training, tools, direction and motivation to enable their success. Perform as a role model and leader to SNC team.
Duties and Responsibilities:
Oversee surgery medical support team, providing strong, compassionate and consistent leadership.
Direct technician and surgical schedule work flow to ensure patients’ needs are met and daily surgical schedule is completed.
Maintain medical support guidelines by updating and implementing/enforcing patient processing policies and procedures for specialty services.
Monitor team performance to ensure highest level of patient care.
Facilitate communication between doctors and support staff
In conjunction with the Medical Operations Director, develop and oversee staff hiring and training program for new surgery medical support staff.
Oversee surgery medical support staff adherence to hospital policies and procedures to ensure adherence to highest safety and humane handling guidelines.
Act as point of contact and communication for internal HRA programs needing SNC services, including Foster, HOPE Program and Shelter.
Perform and provide surgery preparation to veterinarians including anesthesia induction, monitoring, recovery, examination, and medication of shelter animals.
Examine animals brought in for health care issues pre and post- adoption. Work with veterinarians in administering appropriate tests, medical care and medication.
Verify animal identification prior to surgery and assist in screening animals for other medical conditions prior to surgery.
Maintain all equipment in surgery to ensure function and safety.
Oversee animal anesthetic recovery and follow-up care.
Clean and pack surgical instruments, run autoclave.
Assist with vaccinations and other appropriate injections, as needed.
Assist with intake and discharge of public and shelter animals.
Performs other duties and special projects as assigned.
Qualifications and Requirements:
Knowledge of veterinary technician and animal shelter procedures and protocols.
Knowledge of and ability to perform anesthesia.
Knowledge and proficiency with handling and documentation of controlled substances.
Knowledge of restraint, handling techniques, general animal safety practices, including recognizing animal behavior patterns.
Ability to effectively organize, lead, and manage staff and their work. Ability to collaborate effectively, and work as part of a team.
Ability to work effectively, independently and in team; in atmosphere of multiple projects, shifting priorities, deadline pressures; to be flexible, detail oriented; to prioritize.
Ability to function with a great deal of autonomy and responsibility.
Excellent interpersonal skills with a customer service orientation. Ability to communicate effectively, courteously, and professionally with a variety of individuals representing the public, board members, volunteers, donors, and employees.
A team-oriented and collaborative approach to work, with an ability to bring out the best in peers. Demonstrated ability to work collaboratively to gather information from colleagues.
Computer literacy w/ proficient use of programs including Microsoft Office programs, email, Internet and database software.
Passion for HRA mission, for caring of all animals regardless of age, breed, temperament or species.
Ability to work weeknights, weekends, holidays as needed. Ability to work weekend vaccine, feline clinics, as needed.
Physical Requirements and Work Environment:
Ability to lift 50 pounds unassisted regularly, 50+ pounds assisted.
Ability to be comfortable working w/ cats, dogs, small animals, reptiles, fish, wildlife.
Ability to perform strenuous physical activity on daily basis, including lifting, carrying, reaching, stooping, squatting, standing, and bending.
Due to nature of shelter work, may be exposed to deceased, fractious, or aggressive animals; hostile, irate persons; zoonotic or other diseases; unpleasant noises, odors, sights; extreme temperatures.
Education and Experience:
College degree or equivalent combination of education and experience. Certified Veterinarian Technician preferred.
Minimum one year of progressively responsible experience as veterinary technician or in animal care.
Experience with high volume spay/neuter preferred.
One year of supervisory experience preferred.
Ability to pass surgical veterinary tech skills assessment during interview process.
Additional Salary Information: Salary depends on experience. Excellent benefits including fully paid insurance available.