We are looking for a special individual to join our growing family!
We are currently a one-doctor practice and are looking for the right person to lead our team of CSRs, Vet Assistants,and RVT with a positive demeanor. We are a small, growing, and fun hospital located in the Cotswold neighborhood of Charlotte. We service great clients and their pets and treat each person entering our facility like family.
This candidate will be the Practice Owner's right-hand person in all projects and assist the CSR lead and Treatment lead with coaching, consistent training, and special projects.
Job duties include:
Hiring/Interviewing process (including initial phone screening, to on-boarding, and orientation)
Performance reviews (probationary, annual, etc)
Work with CSR and Tx Lead on creating/instituting training modules
Coaching CSR/Tx Leads on goals for hospital
Assist Practice Owner with all administrative tasks needed
Handle all client and staffing concerns
Lead monthly meetings - Manager's, Team, Staff
40-hour work-week is required with some Saturday availability based on the practice's needs.
Thank you for your interest and we hope to meet with you soon!
Must have prior veterinary management experience to be considered.